HOVERFLYSAM helicopter rental - frequently asked questions

 

Online Payment

Please fill in the following boxes to charge online payments.

* requested fields

(es: 1500.50)

Cancellations & Reschedule
Cancellations & Reschedule of a flight will be accepted by HOVERFLYSAM on receipt of written notice (fax or e-mail).
Cancellations received before 20 days prior to the scheduled date of the flight will be accepted without penalty. For cancellations received within 19 - 10 days prior to the scheduled date, 30% of the total amount will be charged. Within 9 - 1 days, 50% of the total amount will be charged. In case of “No show” the total amount will be charged.
Reschedule of a flight will be accepted without penalty by giving HOVERFLYSAM written notice (fax or e-mail) at least 7 days prior to the scheduled date of the flight. Within 7 - 3 days no penalty will be charged if the reschedule is possible. Within 3 - 0 days if the reschedule is possible € 200,00 will be charged.
If you have any questions regarding our payment policy, please call HOVERFLYSAM offices at (+39) 0828.354.155 or from Italy toll free (800) 915.012.
In case of flight cancellation due to adverse meteorological conditions, no penalty will be payed and nothing will be charged to the customer.

Luggage information

All our Helicopters have 3 luggages van of the following dimensions and weights . Oversize Luggages could not be loaded on the helicopter.

Vano bagagli